Fp77 Privacy Policy — Our Commitment to Protecting Your Data

When you register and use our services at fp77, we collect certain personal information — used solely to provide you with the best gaming experience and to meet our legal obligations, nothing more.

Identity Information

• Full name, date of birth, and national ID number
• Email address and mobile number
• Current Address & Country
• Scanned copy of passport or national ID card (for KYC verification)

Financial Information

• Mobile Banking Number (bKash, Nagad, Rocket)
• Deposit & Withdrawal History
• Transaction Amount & Date

Technical Information

• IP address and browser information
• Device type, operating system
• Login timestamps, session data, and gaming activity logs

Fp77 collects your information through several methods. In every case, we maintain the highest security standards and collect only what is strictly necessary.

The same type of data is collected when you download and use the fp77 app. Any additional permissions the app requests are for push notifications or device security — not to access your personal files or contacts.

Fp77 uses your information only for the purposes listed below. We never use your data for any other purpose without your consent.

• Account management — To create your account, keep it secure, and verify your identity
• Service Delivery — For gaming, deposit, withdrawal, and bonus processing
• Customer Support — To handle your questions and complaints and to provide support
• Legal obligations — To comply with AML (Anti-Money Laundering) and KYC regulations
• Security Assurance — To prevent fraud, account hacking, and unauthorized access
• Service Improvement — To analyse your usage patterns and improve your gaming experience
• Promotional Communications — To send you bonus offers and updates (with your consent)

Fp77 never sells your personal information to third parties. In certain limited circumstances, we may share minimal data — strictly in your interest and as required by law.

When Your Information May Be Shared

• Payment Processor — Only the necessary data shared with approved payment partners for processing deposits and withdrawals
• Game Providers — Only the minimum data required to operate games, covered under strict NDA agreements
• Legal authorities — Information required under valid orders from courts or government authorities
• AML monitoring — To meet legal obligations related to anti-money laundering compliance

Fp77 uses cookies and similar technologies on its website and app to make your experience smoother and more secure.

Types of Cookies

• Essential Cookies — Essential for maintaining login sessions and ensuring security; these cannot be disabled
• Performance Cookies — Helps analyze which sections of the site are most used in order to drive improvements
• Functionality Cookies — Remembers your language, game settings, and preferences
• Security Cookies — Used to detect unauthorized access and bot activity

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain fp77 features.

Fp77 follows the highest industry security standards to protect your data. Our security team monitors systems around the clock and responds immediately to any suspicious activity.

• 256-bit SSL encryption — All data transfers occur exclusively through fully encrypted channels
• Two-Factor Authentication (2FA) — You can add an extra layer of security to your account.
• Penetration Testing — Vulnerabilities are identified and resolved through regular external security audits
• Data Segregation — Financial and personal data are stored on separate, secured servers.
• Access control — Only authorized personnel may access specific data
• Backup & Recovery — Regular encrypted backups are securely stored in a safe location

You have full control over your data at fp77. Under international data protection laws, you are entitled to the following rights:

To exercise any of the rights above, please contact fp77's customer service team. We will process your request within 30 business days.

Fp77 does not retain your data longer than necessary. Retention periods are determined by legal obligations and service requirements.

Once the designated retention period expires, fp77 securely deletes or fully anonymizes your data so that you can no longer be identified in any way.

Fp77 is strictly for users aged 18 and above. We do not knowingly collect data from minors or allow them to create accounts.

• Age verification is mandatory at registration — providing false information will result in account termination
• Age is verified during the KYC process through government-issued ID
• If a minor registers by mistake, their data will be deleted immediately
• If parents have concerns, they can contact fp77 Support to request an account investigation.

Fp77 may update this Privacy Policy from time to time. When changes are made, we will update the date on this page and, for significant changes, notify you via email or in-app notification.

• Minor updates may take effect without prior notice — please review this page regularly
• You will be notified at least 14 days before any major changes take effect
• Continued use of fp77 after any changes will be considered acceptance of the updated policy

This Privacy Policy has been prepared in accordance with the regulations of international gaming licensing authorities and applicable data protection laws. fp77 always treats your privacy with the utmost respect.